Terms & conditions
You are kindly advised to indicate your tour code when mailing reservation and make a deposit of 50%. The balance could be paid 4 weeks prior to the date of arrival.
Your cancellation can be carried out - provided 10 days prior notice is given, and a cancellation fee up to 100% will be levied depending on the time factor given to the notice. Under such circumstances Kawaiki Tours & Travels reserves the right to hold back part or the total deposit to cover the cost.
Kawaiki Tours & Travels and Travels and its agents act only as agents of the passengers on all matters relating to hotel, accommodation, transport etc and hold themselves not liable to natural causes such as injuries, dangers, accidents, loss of property, inconvenience and any other changes caused by circumstances beyond our control. The client will have to bear the expenses in such a situation.
Clients are kindly advised to insure themselves in their respective countries against accidents, health, loss of luggage's etc.
All tour cost are in US Dollars. Our tour cost covers the following - assisting on arrival, transport from airport in air conditioned vehicles, English speaking chauffeur/ guides or special guide, hotel accommodation on half board basis sharing a double room, jeep tour of wild life park, entrance fees, archeological permits and porters.
The tour cost excludes airport taxi tips to guide/chauffeur, camera fees, laundry, excess baggage, air fare, personal and baggage insurance and extras such as drinks, telephone calls etc.,
The check in time in hotels is 12 noon; late departure has to be pre booked and an extra charge will be levied.
Additional Hotel Charges
You are kindly informed that hotels in Kandy usually increase their rates during the Esela Perehera in July/August. Therefore you are advised to inquire for increased rates during this period. There will be additional charges for meals on Christmas Eve and New Year.
Up to 2 amendments will be accommodated without any additional charges.